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Airport Agents (Loaders/Porters/Cleaners) 1

Date:  15-Jul-2021
City:  Sharjah

Purpose of the Job

All Airport Agents are required to load, unload, clean and assist our passengers and customer airlines.  Ensure consistent delivery of high-performance standards within the time constraints of the service level agreements of the customer airlines. All activities must be in compliance with Sharjah Aviation Services, customer airlines, regulators procedures and health and safety standards. 

Key Responsibilities

We have Airport Agent vacancies (Loaders and Porters) in the following departments.

Aircraft Appearance

Airport Agent – Airside (Ramp)
The purpose of this role is to load and unload passenger baggage and freight onto / from the aircraft in a safe and efficient manner. Collect and dispose Foreign Object Debris in the appropriate manner.


Airport Agent –Baggage
In this role, you will be required to reconcile, load and unload passenger baggage. Deliver and collect empty containers to and from appropriate storage areas. Off load baggage at the arrival carousel. Retrieval of unclaimed bags from the arrival hall to the Lost and Found office.   


Airport Agent –Aircraft Appearance
In this role, you will be required to ensure the aircraft is cleaned and cabin items replenished as per standard. Check the seat covers, backrest covers, carpets and curtains are cleaned.
Knowledge of chemicals and ability to use cleaning material and equipment safely is important. Previous experience of working in a housekeeping /cleaning company will be an advantage.  


Airport Agent –Cargo
In this role, you will be required to build up and break down, load, and unload the aircraft in compliance with the Company, customer airline and regulator procedures. Perform palletising, lashing and netting of all baggage and cargo as instructed. Report any leaking or damaged cargo to the supervisor.


Airport Agent –Landside (Customer Service)
In this role you will be required to assist passengers requesting for wheelchair assistance, porterage and luggage wrapping services. Always provide excellent customer service by directing the passengers and answering queries.


10 years of schooling or equivalent / 10th grade or high school

Must be able to speak, read and write English. Knowledge of other languages an advantage
Must be physically fit to load, unload and clean.
UAE driving license and advantage


Must have at least 1year experience in doing similar tasks. Previous experience of working at an airport/aviation industry doing a similar role is an advantage.
Must be able to work a shift roster


Customer Orientation
Effective Communication

About Sharjah Aviation Services

Sharjah Aviation Services (SAS) was established on 1st May 2007 as a joint venture ground handling company, owned by Sharjah Airport Authority and Air Arabia, the first low cost airline in the Middle East and North Africa.

Sharjah Aviation Services is the sole ground services provider at Sharjah International Airport and provides both passenger and ramp handling support.

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