MICE & Leisure Manager - Delhi, India
MICE & Leisure Manager - Delhi, India
Job Summary:
Responsible for driving business growth and managing corporate and government accounts within the region, with a focus on business development, planning, organizing, and executing MICE & Leisure events. Leveraging extensive sales experience and a strong client network, the role involves developing strategies to expand market presence, secure new opportunities, and foster long-term client relationships to ensure sustained business success.
Key Responsibilities:
1. Sales & Business Development
· Manage and grow sales within the Corporate and Government sectors in the India.
· Develop and execute sales strategies to achieve revenue targets and business growth.
· Identify new business opportunities and maintain strong relationships with existing clients.
· Achievement of sales targets and revenue expansion in the Central region
2. Client Collaboration & Communication
· Collaborate with clients to understand their event objectives, budget, and requirements.
· Serve as the primary point of contact for clients, attendees, and vendors during the event.
· Negotiate contracts and agreements, ensuring favorable terms for both clients and the company.
· Ensure client satisfaction by delivering tailored travel services and addressing client needs.
3. Event Planning & Development
· Develop detailed event plans, timelines, and budgets and select appropriate venues, suppliers, and vendors.
· Oversee all logistical aspects of events, including transportation, catering, audiovisual needs, and accommodations.
4. Marketing & Logistics Management
· Create and implement marketing strategies to promote events, including digital marketing, social media, and email campaigns.
· Coordinate with vendors and service providers to ensure timely delivery of services.
· Manage event setup and breakdown, ensuring all elements are executed as planned.
· Develop promotional materials, including brochures, invitations, and signage.
Operational excellence
· Assure efficient and effective sales operations, including accurate forecasting and reporting.
· Build and maintain relationships with key decision-makers and stakeholders demonstrating the ability to meet or exceed sales targets and quotas.
· Streamline client onboarding and service delivery for seamless customer experiences.
· Ensure compliance with company policies and industry standards to maintain service quality.
Dimensions:
Personal Qualities:
· Strong organizational and project management skills.
· Strong negotiation and budgeting skills.
· Knowledge of current trends in the MICE industry in India.
· Willingness to travel extensively and work flexible hours.
· Display a genuine passion for travel.
· Excellent communication skills (Written & Verbal)
Education: · Bachelor’s degree in Travel & Tourism/Business Administration or a related field. · IATA certification will be desirable. · Certifications in event management or related areas would be an advantage
Experience: · Minimum 5 years of experience in a DMC/MICE agency or hotels in a similar role in Tourism industry.
· Atleast 2 years in the current position and company.
· Proven ability to build and maintain long-term client relationships