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Flight Operations Officer - Dispatch & Crew Control (Fly Arna)

Date:  15-May-2022
Company:  Air Arabia PJSC (G9)

Yerevan, AM

Country:  AM

About the Role

The job holder will generate timely, effective and safe operational flight plans and pre-flight briefings for scheduled and non-scheduled flights throughout the Airline’s network in compliance with the Airline’s policies and procedures, and respective civil aviation authority regulations. Supports the Airline’s operational control and dispatch reliability by efficiently responding to irregular and emergency requirements taking into account safety, efficiency and customer satisfaction.

In addition to the above, the job holder will manage and control the published crew rosters of the Airline aiming for the achievement of On Time Performance on daily basis related to the scope of Crew Planning Control with full compliance to regulations and policies in place.


  • Bachelor’s degree in Management or Aviation related fields or from a recognized university is highly desirable for this role
  • Possess a valid Flight Dispatcher Certificate of License issued from an approved institute or organization, preferably recognised by the Armenia’s GDCA, alternately, successful completion of “Flight Dispatch” initial course or equivalent
  • Basic knowledge in using crew management systems, productivity tools
  • Basic Airport, security procedures and regulations training is an advantage.
  • Proficient in MS Office, including Advanced Excel
  • Good in written, verbal communication skills and technical report writing
  • Fluent in English Language.

Work Experience

  • 3+ years of experience in comparable airlines in the operations department as an approved or licensed Flight Dispatcher; experience with low-cost airline is preferred
  • Experience in crew control or similar task involving crew member transactions are desired
  • Familiar with Civil Aviation Authorities and regulatory bodies, preferably Armenia’s GDCA rules and regulations pertaining to Flight Operations - particularly FTL and Rest Periods
  • Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.
  • Capable of applying policies, procedures as per approved standards and regulations.
  • Proven skills in time and change management.


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