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Operations Logistic- Trainee

Date:  14 Jun 2024
Company:  Air Arabia Maroc (3O)


Country:  MA

Job Purpose

  • To act as a middle point between Flight Operations and Rostering team or other internal/external parties with objective of ensuring all necessary logistics for Pilots and Crew on daily basis.   
  • Provides administrative support to the Pilots on daily basis ensuring smooth workflow and effective internal communication

Key Result Responsibilities

  • Ensure arrangement, and confirmation of the required logistical supports: reservations, crew transportation, crew hotel accommodation and flight tickets
  • Collaborate with OCC/Rostering to support in efficiently managing issues while providing a high quality of performance and avoid any Crew complain
  • Handling Logistics issues as hotels unavailability and provide optimal solutions
  • Timely follow up crew accommodations bookings /transportations in case of  changes  on planning on daily basis to ensure business continuity and comfort of the crew as well as to avoid unnecessary charges

Key Result Responsibilities - Continued

  • Coordinates with the Scheduling and Training teams to facilitate on time training for pilots.
  • Handles function purchases and expense claims including uniforms, stationery and business cards as per instructed and in line with agreed budget; processes requests on the ISR. Coordinates with Finance for timely settlement of all function related invoices.
  • Attends meetings when required, prepares and communicates minutes of meeting as directed by the Chief Pilot. Assists pilots with any needed files or material timely and regularly.
  • Performs any additional responsibilities as assigned by the line manager.

Qualifications (Academic, training, languages)

  • Bachelor’s degree in Management/Administration or equivalent is preferred.
  • Higher Diploma in Office Management/Secretarial Skills from a recognized institution combined with needed experience is acceptable for this role.
  • Proficient in Microsoft Office, Advanced Excel, Internet and Web Search.
  • Very good communication skills (verbal, written) expressed in high level of accuracy.
  • Very good in English and French languages.
  • Moroccan Nationality is a must

Work Experience

  • 3 years of related working experience in an administrative or coordination role in the operations department in any industry, experience with Airlines/Aviation industry is an advantage.
  • Demonstrates effective interpersonal skills; a team player capable of supporting teams.
  • Relative experience in handling rosters, schedules and spread sheets is a must.
  • Financial skills such as invoice handling/ accounting is preferred.
  • Proven skills in working with data and resources in a cost-effective manner.
  • Possesses good organizing as well as time management skills in a frequently changing environment.
  • Customer oriented capable of promoting and selling Company’s services.
  • Cost-oriented, possess effective persuasive, negotiation and problem solving skills.
  • Multi-task oriented with high attention to details.
  • Dependable, self-initiative, takes ownership, and displays energy and enthusiasm.
  • Capable of working hard and under pressure.

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