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HR Business Partner

Date:  22-Mar-2023
Company:  Air Arabia Maroc (3O)


Country:  MA

Job Purpose

Responsible for providing and managing proactive and on-going timely support in the areas of payroll, employee services, and administration to cater for business requirements and support company’s growth. Ensures all services, systems, changes, and new initiatives in the respective areas follow robust HR process whilst balancing the company’s interests and departments’ requirements with equal priority

Key Result Responsibilities

1.    Works in line with the overall business objectives, HR framework, legal requirements, and company’s standards. Incorporates changes and manages the implementation of Group and Hub related policies, manuals, processes, and procedures whilst ensuring proper communication and awareness campaigns are in place.
2.    Builds trusted relationships with department heads, line managers and employees in the business and provides guidance on related matters by sharing experience, skills, and knowledge. 
3.    Guides the payroll team ensuring timely and accurate performance.  Coordinates with Line Managers, HR Managers, and Finance Department on all necessary approvals and wavers in due course.
4.    Executes necessary adjustments to resolve discrepancies and ensures the payroll is released only after verification taking into consideration the respective currencies and designated banks. Verifies and ensures necessary approvals are in place before upload of the Payroll transfer ensuring accuracy and timely execution to avoid any hazards. 
5.    Coordinates with the Tax Authorities to ensure various income tax laws are duly complied with and the necessary tax forms and formalities are followed within the company.  Follows up on issues and complaints as needed.  
6.    Monitors and follows up on Exit formalities, oversees the handover and exit clearance process, makes sure the agreed settlements are properly sorted out and company’s interests are protected and there are no liabilities pending with the employees.
7.    Facilitates the Employees Services workflow and administration: labor, employee benefits medical insurance, issuance of IDs, Airport Passes, transportation, staff travel and other function related matters. 
8.    Contributes to  recommending and implementing new HR initiatives related to system enhancements,  Learning & Development, Employee Engagement, HR Services etc. Evaluates processes and provides feedback and support on the enhancement and maintenance.
9.    Supports the employee welfare services and disciplinary actions within assigned area; conducts necessary investigations and hearings to stand on and solve employees’ problems, grievance and complaints ensuring fair play and abidance with policies and regulations. 
10.    Supports management in developing and monitoring the manpower budget, allocation and expenditure in line with business needs and objectives to ensure effective budgeting and utilization. Highlights any variances and implements corrective measures in consultation with line manager /CEO.
11.    Supports the internal and external audit through proactive and preventive measures ensuring compliance with the approved regulatory, safety, and statuary requirements and measures.
12.    Generates function related and ad-hoc financial reports to be utilized by HR team and Management for different purposes.
13.    Provides support in areas of Talent Acquisition, Employee Engagement, Performance Management, Learning & Development, Employee Representation Meetings, Legal Proceedings etc. as required.
14.    Performs any other duties as advised by the respective Line Manager.

Qualifications (Academic, training, languages)

  • Bachelor’s degree in human resources or Sciences/ Management or equivalent from a recognized university; Master’s degree in HR, Business or related area is preferred
  • HR Professional qualifications and certificates are an added value.
  • Knowledge in HR Payroll systems and concepts; HRMS/ERP systems such as SAP, Oracle etc and similar certificates are considered a plus.
  • Proficient in Microsoft Office (Advanced Excel)
  • Cost Control, Compliance, legal, Budgeting and Auditing certificates and trainings are a plus.
  • Very good written and verbal communication skills.
  • Fluent in French and English & Arabic Language
  • Moroccan Nationality is a must


Work Experience

-    6+ years of comprehensive experience in Human Resources in any service industry preferably in Airlines or aviation out of which a minimum of 2 years at least in a managerial level leading Payroll/Employee Services.
-    Must have worked in a mid-sized organization operating on a regional/multinational level.
-    Exposure on the various HR functions and their corresponding processes is a pre-requisite.
-    Experience and knowledge in the Morocco Labor laws is preferred.
-    In-depth knowledge in HR payroll cycle, process flow and procedures is a pre-requisite.
-    Cost-oriented, possesses effective problem solving and negotiation skills.
-    Employs technical expertise, and interpersonal relations to interact with senior level stakeholders, external providers and external auditors to support company’s objectives.
-    High attention to details, confidentiality, and ability to adhere to procedures and set measures are a must.

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