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Coordinator - Quality & Safety

Date:  12 Jul 2024
Company:  Air Arabia Maroc (3O)


Country:  MA

Job Purpose

  • To provide support on assigned Quality & Safety activities related to Flight Data Monitoring program and Safety reporting system under the direction of line manager.
  • Follows up on corrective measures in line with Air Arabia Safety Management System and regulatory bodies’ requirements to ensure compliance with the same across assigned functions and areas of operation. 

Key Result Responsibilities

  • Assists Line Manager in developing and implementing Air Arabia’s Safety & Quality policies, procedures, and related manuals in accordance with DAC rules and regulation and in accordance with Company’s overall policies, procedures, and company objectives. 
  • Ensures Flight Data collection and management are carried properly and timely through Aerobytes.
  • Provide necessary access to IQSMS for new joiners
  • Raise proper alerts to concerned departments in case of corrupted or missing flight data
  • Supports the Line manager in analyzing and investigating safety events and hazard reports through company reporting system IQSMS
  • Prepare monthly Safety & Quality dashboards and provides Line Manager with highlights / potential areas of concerns.
  • Collect, Updates and follows-up on trends of Safety Performance Indicators and Quality KPI from concerned departments.
  • Plan and prepare the Safety Action Group SAG meetings agenda with different departments.

Key Result Responsibilities - Continued

  • Assist Line Manager in preparation of the Safety Review Board SRB.
  • Assist Line Manager in Safety and Quality Manuals update and distribution.
  • Ensure follow-up of actions decided during SRB and SAG meetings.
  • Assists Line manager in Safety & Quality audits and inspections and to follow up on effective implementation of the corrective actions
  • Assists in monitoring compliance with existing Flight Operations Regulations and Standard Operations Procedures and suggest improvements within the organization.
  • Actively participates in promoting Safety & Quality awareness across the company.
  • Proposes Safety & Quality bulletins for the purpose of sharing experience with the company.
  • Proposes safety information and promotes the exchange of such information company wide.
  • Performs any other duties as assigned by the line manager

Qualifications (Academic, training, languages)

  • Bachelor’s Degree in Quality Management System Or equivalent
  • Engineering qualification would be an advantage
  • Certificates related to Auditing, Quality and/or Compliance such as IOSA or ISO would be an advantage
  • Professional membership of associations related to the Aviation/Airlines industry is an advantage.
  • Proficient in Microsoft Office (Advanced Excel and PowerPoint)
  • Good written and verbal communication skills: reporting, presentations, etc. in English and in French is required.
  • Holding Moroccan Nationality

Work Experience

  • 2+ years of related working experience in Quality or Safety in the Aviation/Airline industry.
  • Exposure to the Civil Aviation Authorities and regulatory bodies’ legal requirements, preferably DAC and/or EASA would be an advantage
  • Familiar with regulations pertaining to flight operations, procedures, and manuals.
  • Knowledgeable with working exposure to Internal & External Audit practices.
  • Aircrafts technical knowledge and relative exposure to line operations is a plus.
  • Possesses a good knowledge in company documentation.
  • Good analytical skills and attention to details
  • Good analytical skills and attention to details

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