Job Title:  Corporate MICE & Leisure Manager - Dubai (UAE)

Reports To: Director - MICE

Department: Sales & Business Development

Job Summary:

Responsible for driving business growth and managing corporate and government accounts within the region, with a focus on business development, planning, organizing, and executing MICE & Leisure events. Leveraging extensive sales experience and a strong client network, the role involves developing strategies to expand market presence, secure new opportunities, and foster long-term client relationships to ensure sustained business success.

Key Responsibilities:

1. Sales & Business Development

• Manage and grow sales within the Corporate and Government sectors in the UAE.
• Develop and execute sales strategies to achieve revenue targets and business growth.
• Identify new business opportunities and maintain strong relationships with existing clients.
• Achievement of sales targets and revenue expansion.

2. Client Collaboration & Communication

• Collaborate with clients to understand their event objectives, budget, and requirements.
• Serve as the primary point of contact for clients, attendees, and vendors during the event.
• Negotiate contracts and agreements, ensuring favorable terms for both clients and the company.
• Ensure client satisfaction by delivering tailored travel services and addressing client needs.

3. Event Planning & Development

• Develop detailed event plans, timelines, and budgets and select appropriate venues, suppliers, and vendors.
• Oversee all logistical aspects of events, including transportation, catering, audiovisual needs, and accommodations.

4. Marketing & Logistics Management

• Create and implement marketing strategies to promote events, including digital marketing, social media, and email campaigns.
• Coordinate with vendors and service providers to ensure timely delivery of services.
• Manage event setup and breakdown, ensuring all elements are executed as planned.
• Develop promotional materials, including brochures, invitations, and signage.

Operational excellence

• Assure efficient and effective sales operations, including accurate forecasting and reporting.
• Build and maintain relationships with key decision-makers and stakeholders demonstrating the ability to meet or exceed sales targets and quotas.
• Streamline client onboarding and service delivery for seamless customer experiences.
• Ensure compliance with company policies and industry standards to maintain service quality.

Dimensions:

Personal Qualities:

• Strong organizational and project management skills.
• Strong negotiation and budgeting skills.
• Knowledge of current trends in the MICE industry in UAE.
• Willingness to travel extensively and work flexible hours.
• Display a genuine passion for travel.
• Excellent communication skills (Written & Verbal)

Education:

• Bachelor’s degree in Travel & Tourism/Business Administration or a related field.
• IATA certification will be desirable.
• Certifications in event management or related areaCerCTop of Forms would be an advantage

Experience:

• Minimum 5 years of experience in a DMC/MICE agency or hotels in a similar role in Tourism industry.
• Atleast 2 years in the current position and company.
• Proven ability to build and maintain long-term client relationships.