Job Title:  Assistant Manager - Leisure (Outbound & Inbound)

Job Purpose:

To actively contribute to the growth of the leisure travel business (Outbound & Inbound) by generating sales, supporting retail and B2B divisions, and managing both short-term and long-term strategies. The role emphasizes on customer care, relationship management, and strategic development to ensure profitability and market expansion.

Key Responsibilities:

1- Sales and Business Development

• Drive corporate leisure segment with a focus on global and regional accounts.
• Conduct regular visits to potential corporate clients to enhance loyalty and conversions.
• Generate and acquire sales through both online and offline channels.
• Maintain a content calendar and ensure distribution of promotional materials to consumers and strategic partners.

2- Product Development and Marketing

• Prepare travel packages based on market demand.
• Coordinate with Marketing/B2C teams for promotion via social media.
• Develop and manage media plans including advertisements and marketing campaigns.

3- Operations and Contracting

• Handle domestic contracts with hotels and ground service providers in GCC countries.
• Support B2B division with hotel reservations and other operational needs.
• Manage day-to-day operations including financial reporting and payment processing.
  
  

4- Training and Team Support

• Conduct periodic training sessions for staff on leisure bookings and tour packages.

5- Working Relationships

Internal

• Collaborate with internal departments to align strategies and share market intelligence.

External

• Build and maintain strong relationships with clients, suppliers, and strategic partners.
  
  

Dimensions:
Personal Qualities:

• Strong communication skills.
• People management and leadership.
• Negotiation and persuasion skills.
• Confident presentation abilities.
  
  
  

Education:

• Bachelor's Degree in Travel & Tourism, Hospitality Management, Business Administration, or a related field.
• IATA certification (Basic in Fares & Ticketing).

Experience:

• Minimum 5 years of experience in leisure and travel agency.
• Proficiency in GDS systems such as Galileo and Sabre.
• Strong command of MS Office applications.