Job Title:  Key Account Executive - MICE (Riyadh/Jeddah/Dammam)

Department: Sales & Business Development

Reports To: Director - MICE

Version:01 – 10-09-2024

Job Summary:

Responsible for business development, planning, organizing, and executing (MICE) events.

Key Responsibilities:

1. Client Collaboration & Communication

• Collaborate with clients to understand their event objectives, budget, and requirements.
• Serve as the primary point of contact for clients, attendees, and vendors during the event.
• Build and maintain strong relationships with clients, vendors, and industry partners.
• Ability to identify client needs, tailor solutions to meet those needs, and close high-value deals

2. Event Planning & Development

• Develop detailed event plans, timelines, and budgets.
• Research and select appropriate venues, suppliers, and vendors.
• Oversee all logistical aspects of events, including transportation, catering, audiovisual needs, and accommodations.

3. Vendor & Logistics Management

• Coordinate with vendors and service providers to ensure timely delivery of services.
• Manage event setup and breakdown, ensuring all elements are executed as planned.
• Troubleshoot any issues that arise on-site to ensure a seamless experience.

4. Marketing & Promotion

• Create and implement marketing strategies to promote events, including digital marketing, social media, and email campaigns.
• Develop promotional materials, including brochures, invitations, and signage.

5. Post-Event Evaluation & Industry Awareness

• Conduct post-event evaluations to assess success and gather feedback from clients and attendees.
• Stay updated on industry trends and best practices to enhance service offerings.

Operational excellence

• Assure efficient and effective sales operations, including accurate forecasting and reporting.
• Build and maintain relationships with key decision-makers and stakeholders demonstrating the ability to meet or exceed sales targets and quotas.
• Developing and executing strategic sales plans, including market analysis, competitor research, and identifying opportunities for growth.
• Implement and enforce sales policies, procedures, and standards to maintain operational excellence

Dimensions:

Personal Qualities:

• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Strong negotiation and budgeting skills.
• Knowledge of current trends in the MICE industry.
• Willingness to travel extensively and work flexible hours.
• Display a genuine passion for travel.
• Fluency in English and Arabic Language (Written & Verbal)

Education:

• Master’s degree in Travel & Tourism/ Event Management/ Hospitality or a related field.
• IATA certification will be desirable.
• Certifications in event management/ hotel management or related areaCerCTop of Forms would be an advantage

Experience:

• Minimum 5 years of experience in a DMC / MICE agency or hotels in a similar role in Tourism industry.
• Atleast 2 years in the current position and company.
• Proficiency in event management software and tools.